Privacy Policy - Flat Clearance Canary Wharf

At Flat Clearance Canary Wharf, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Including your name, address, email, and phone number.
Transactional Information: Details about the services you request, such as date, time, and nature of the clearance.
Technical Data: Information like IP address, browser type, and operating system.
Usage Data: How you interact with our website and services.

2. How We Use Your Information

We utilize your data to enhance your experience and deliver our services effectively:

Service Delivery: Facilitating efficient and tailored clearance services.
Communication: Responding to inquiries, providing updates, and sharing important notifications.
Service Improvement: Analyzing data to refine and enhance our offerings.
Marketing: With your consent, sending promotional materials and special offers.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given explicit consent for specific data processing.
Contractual Necessity: Processing is essential for fulfilling our contractual obligations.
Legal Obligation: Compliance with legal requirements mandates data processing.
Legitimate Interests: Necessary for our legitimate business interests, such as service improvement.

4. Data Sharing and Disclosure

Your information may be shared with third parties under certain conditions:

Service Providers: Trusted partners who assist in our business operations.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have certain rights regarding your personal data, including:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Request limitation of data processing.
Right to Data Portability: Request transfer of your data to another organization.
Right to Object: Object to certain types of data processing.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure that adequate protection measures are in place to safeguard your data during such transfers.

11. Data Protection Officer

We have appointed a Data Protection Officer responsible for overseeing data protection strategy and ensuring compliance with data protection laws.

12. Third-Party Links

Our website may contain links to third-party sites. We do not control and are not responsible for the privacy practices of these external sites.

13. Your Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Flat Clearance Canary Wharf operates.